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Terms of Service

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These Terms of Service ("Terms") are a legally binding agreement between you and The Company Company Inc. ("Company," "we," "us," or "our"). By accessing or using our platform and services at companycompany.ai (the "Services"), you agree to be bound by these Terms. If you do not agree, do not use the Services.

Definitions

  • "Customer" means the entity or individual that subscribes to our Services.
  • "Authorized Users" means individuals permitted by the Customer to access the Services under the Customer's account.
  • "Customer Data" means any data, content, or information submitted by or on behalf of the Customer through the Services.
  • "Services" means the software-as-a-service platform and related services provided by us.
  • "AI Features" means the artificial intelligence and machine learning features of the Services, including autonomous agents that may generate content, make recommendations, take actions, and execute tasks on your behalf.

Eligibility and Account Registration

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. By creating an account, you represent and warrant that:

  • All registration information you provide is truthful and accurate
  • You will maintain the accuracy of such information
  • You will maintain the security and confidentiality of your account credentials
  • You accept responsibility for all activities that occur under your account
  • You will immediately notify us of any unauthorized use of your account

Use of Services

Acceptable Use

You may use the Services only for lawful business purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable law, regulation, or third-party right
  • Transmit any malicious code, viruses, or harmful components
  • Attempt to gain unauthorized access to any systems or networks connected to the Services
  • Interfere with, disrupt, or create an undue burden on the Services or related infrastructure
  • Use the Services to develop a competing product or service
  • Reverse engineer, decompile, or disassemble any aspect of the Services
  • Use the Services for any fraudulent, deceptive, or illegal purpose
  • Resell, sublicense, or redistribute the Services without our prior written consent

AI-Specific Acceptable Use

You agree not to use AI Features to:

  • Generate content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Impersonate any person or entity, or falsely represent AI-generated content as human-generated where disclosure is required by law
  • Automate decisions that are subject to legal requirements for human review (such as employment decisions, credit decisions, or housing decisions) without appropriate human oversight
  • Circumvent safety measures, content filters, or usage limits built into the AI Features
  • Process personal data of third parties through AI Features in violation of applicable privacy laws

Service Availability

We will use commercially reasonable efforts to make the Services available, but we do not guarantee uninterrupted or error-free operation. The Services are provided on an "as available" basis, and we may modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

AI-Powered Features and Autonomous Agents

The Services include AI Features that may autonomously generate content, make recommendations, take actions, and execute tasks on your behalf. You acknowledge and agree that:

  • AI Features may produce output that is inaccurate, incomplete, biased, or inappropriate. You are solely responsible for reviewing, validating, and approving any AI-generated output before relying on it or allowing it to take effect.
  • AI Features operate based on the data, instructions, and configurations you provide. The quality and accuracy of AI output depends on the quality of your inputs.
  • We do not guarantee the accuracy, reliability, completeness, or timeliness of any AI-generated output or action.
  • You are solely responsible for determining the suitability of AI Features for your use case and for any decisions or actions taken based on AI-generated output.
  • You agree to implement appropriate human oversight, review processes, and safeguards before deploying autonomous agents in production workflows, particularly for actions involving financial transactions, legal compliance, communications with third parties, or personnel decisions.
  • The Company is not liable for any loss, damage, or harm resulting from actions taken by AI agents operating within your account, including actions that were authorized by your configuration but produced unintended results.
  • AI-generated outputs do not constitute professional advice of any kind, including legal, financial, tax, medical, or compliance advice.

Regulatory Compliance

You are solely responsible for ensuring that your use of the Services, including AI Features, complies with all applicable laws, regulations, and industry standards, including those governing automated decision-making, fair lending, employment practices, healthcare, and data protection. The Services are not designed or intended for use in applications where failure could lead to death, personal injury, or severe environmental damage.

Customer Data

Ownership

You retain all rights, title, and interest in your Customer Data. We do not claim ownership over any Customer Data.

License

By submitting Customer Data to the Services, you grant us a limited, non-exclusive, worldwide license to use, process, and store your Customer Data solely to provide, operate, and support the Services for you. We will not use Customer Data to train, fine-tune, or improve general-purpose AI or machine learning models, or to provide services to other customers, except in aggregated, anonymized form that cannot reasonably be used to identify you or any individual. This license terminates when you delete your Customer Data or when your account is terminated.

Data Handling

We will handle Customer Data in accordance with our Privacy Policy and applicable data protection laws. Upon termination of your account, we will make Customer Data available for export for a period of 30 days, after which we may delete it.

Intellectual Property

Our Property

The Services, including all software, technology, designs, trademarks, and documentation, are and remain our exclusive property or the property of our licensors. Nothing in these Terms grants you any right to use our trademarks, trade names, or branding without our prior written consent.

Feedback

If you provide feedback, suggestions, or ideas regarding the Services ("Feedback"), you hereby assign to us all rights in the Feedback and agree that we may use the Feedback for any purpose without obligation or compensation to you.

Payment Terms

Fees and Billing

If you subscribe to a paid plan:

  • You agree to pay all applicable fees as described at the time of purchase
  • Fees are exclusive of taxes, which you are responsible for paying
  • We may change pricing with at least 30 days' prior written notice; continued use after the price change takes effect constitutes acceptance

Automatic Renewal

Subscriptions automatically renew for successive periods of the same duration unless you cancel before the end of the then-current billing period. You may cancel at any time through your account settings.

Refunds

All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law. If we materially breach these Terms and fail to cure such breach within 30 days of written notice, you may be entitled to a pro-rata refund for the unused portion of prepaid fees.

Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party without restriction.

Termination

By You

You may terminate your account at any time through your account settings or by contacting us.

By Us

We may suspend or terminate your account immediately upon written notice if you:

  • Breach any provision of these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees after notice and a reasonable cure period
  • Use the Services in a manner that threatens the security, integrity, or availability of the Services

Effect of Termination

Upon termination:

  • Your right to access the Services ceases immediately
  • You remain liable for any accrued fees or obligations
  • Provisions that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will survive

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY OUTPUT GENERATED BY AI OR MACHINE LEARNING FEATURES OF THE SERVICES. AI-GENERATED OUTPUTS DO NOT CONSTITUTE PROFESSIONAL ADVICE OF ANY KIND, INCLUDING LEGAL, FINANCIAL, TAX, MEDICAL, OR COMPLIANCE ADVICE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, REVENUE, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
  • WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY ACTIONS TAKEN, DECISIONS MADE, OR OUTPUTS GENERATED BY AI AGENTS OR AUTOMATED FEATURES OPERATING WITHIN YOUR ACCOUNT, INCLUDING DAMAGES ARISING FROM ERRORS, OMISSIONS, OR UNINTENDED CONSEQUENCES OF SUCH ACTIONS.
  • THE FOREGOING LIMITATIONS APPLY REGARDLESS OF WHETHER THE DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Services, including any actions taken by AI agents configured or deployed through your account
  • Your breach of these Terms
  • Your violation of any applicable law or third-party right
  • Your Customer Data
  • Any dispute between you and a third party relating to the Services

Dispute Resolution and Arbitration

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in San Francisco, California, by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights or breach of confidentiality obligations.

Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

Opt-Out

You may opt out of the arbitration provision by sending written notice to legal@companycompany.ai within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the courts specified in the Governing Law section.

Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. For any disputes not subject to arbitration, the exclusive jurisdiction and venue shall be the state and federal courts located in San Francisco, California, and each party consents to the personal jurisdiction of such courts.

General Provisions

Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, internet or infrastructure failures, or third-party service provider outages.

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy and any order forms or service-specific terms, constitute the entire agreement between you and the Company regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.

No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Notices

All legal notices to us must be sent to legal@companycompany.ai or by mail to:

The Company Company Inc. 1885 Mission St San Francisco, CA 94103

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on our website and, where practicable, by sending notice to your registered email address. Your continued use of the Services after the effective date of any modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.

Contact Us

If you have any questions about these Terms, please contact us at: